Planning Service for the UK National Policing Service

Planning Service for the UK National Policing Service

Project date: November 2019 - March 2021


One of the UK’s national specialist policing organisations embarked on a top priority national transformational change programme, to deliver new digital capabilities in policing and enable technology development alongside business change.

It consisted  of five large, complex and time-critical projects in various stages of their lifecycles.

For such a large undertaking, an effective and enhanced planning service was needed to address delivery challenges and provide greater delivery  confidence

Our Approach and Solution

Recognising a need to maintain focus on delivery of in-flight projects, we developed and implemented a tailored Planning & Scheduling approach based on industry best practice (MSP, APM and  PRINCE2), aligned to Portfolio OfficStandards.

We worked closely with the client to identify project needs, and prioritised implementation of planning artefacts where they would add most value to delivery.

The scope and objectives of projects were defined at planning workshops and an Integrated Master Schedule (IMS) was developed to maintain and track delivery progress, enabling senior leaders to effectively prioritise shared resources to critical tasks through early identification of gaps and conflicts.

A schedule performance dashboard enabled trend analysis and forecasting for early identification and impact assessment of any potential slippage to the programme’s critical path, and regular validation enabled effective and timely decision making by senior leaders.

Throughout delivery, we maintained focus on upskilling the client’s staff and contractors, under a ‘One Team’ model which included ‘how to guides’, planning  forums, and 1-to-1 skills coaching sessions to develop a sustainable in- house planning capability.


Benefits & Value Added


“BMT have provided an engaging and understanding approach to drive a mature partnership and set in place an effective and trusted PMO, Planning and Project Management service, delivering rigour and necessary controls to maintain the Programme’s ‘heartbeat,’ programme schedule and respective project plans.

This has enabled improved visibility and focus for delivery activity, with improved reporting and decision making.

In addition, they have provided knowledge and skill transition to support other Programme teams and individuals.

Their delivery has significantly and positively benefited the Programme’s delivery."

We have provided a capable, experienced and professional PMO team capable of delivering the requirements of the service and where necessary proactively ‘going the extra mile’.

Without the professional support of our team, the delivery of new digital capabilities to benefit national specialist policing and keep the public safe would not have been possible within the Programme’s delivery parameters.:

Senior Programme Manager, National Specialist Policing.



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