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Privacy Policy

BMT takes information security seriously and is committed to protecting the privacy of personal information provided by those visiting and interacting with BMT companies online.

BMT Privacy Policy

BMT takes information security seriously.

BMT is committed to protecting the privacy of personal information provided by those visiting and interacting with BMT companies online.

BMT will not capture and store any personal information about you if you access this website except, where you voluntarily choose to give BMT your personal details by completing any of the forms available on the site. The personal information you give is used exclusively by BMT group companies to provide you with current and future information about our products and services and any other offers described in this website. BMT will not pass on any of your personal data to organisations outside of the BMT group of companies and/or individuals, except with your express consent.

Website usage information

How do we collect data?

The most common way to collect personal data is by you sharing this through a form, including, but not limited to, our Contact us form, newsletter subscription form, and event sign up.

You have a right to know about the personal information we hold about you. You also have a right to have your data corrected or deleted. Please address all your queries and / or requests about our data to the data.protection@bmtglobal.com.

We also collect data through cookies. A cookie is a small piece of data sent from a website and stored on the visitor’s device. These cookies are set when you submit a form, login or interact with the site. Some cookies on this site are essential, and the site will not work as expected without them. We also use this to adjust our website to provide you with a better browsing experience. Therefore, sometimes when you revisit our site, the page might recognise you and automatically present the data you have submitted previously.

Hubspot is the tool we use to ensure we provide the most relevant information and experience of our website. HubSpot has their own set of Cookies, and you can read about them here: HubSpot Cookie Policy.

We also use Google Analytics to create a better user experience, which is a web analytics tool. Google Analytics cookies on this website store information about:

We have adjusted the settings of Google Analytics so that the last digits of your IP address are removed before it is stored on Google. We do this to reduce the ability to link information to individuals.

In addition, we use Hotjar to better understand our visitors’ needs and to optimise the website experience. Hotjar is a technology service that helps us better understand our visitors’ behavioural patterns while browsing our site, including how much time they spend on which pages and which links they choose to click on, and this enables us to have a visual representation of how visitors are interacting with our site. Hotjar uses cookies and other technologies to collect data on our visitors’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Which systems handle the data we collect?

The systems listed below handle data submitted by visitors from our website and our customers' personal data.

System

Purpose

Personal data

HubSpot

HubSpot is used as our inbound marketing tool. HubSpot is also used to collect data regarding the usage of our website

All data you have chosen to share, or data shared on a publicly available website such as your company’s website based on legitimate interest, i.e., the assumption, is stored in HubSpot. These include but are not limited to name, industry, phone number, address, and email address.

Google

We use Google Analytics to collect data regarding the usage and performance of our website.

Google Analytics stores non-personal data, such as IP-address, type of web-browser, cookie information chosen to be shared.

Hotjar

Used to provide behavioural analytics so we can understand how visitors use the website

Anonymised screen recordings of website visits, as well as clicks and behavioural patterns.

Application Insights

We use Application Insights to monitor and diagnose issues with the health of the website.

Application Insights records user interactions with the website.  IP addresses associated with the interactions recorded are anonymised.

 

Disclosures of your data

Other than using the data collected to provide you with a better website experience and carry out marketing activities, BMT may make disclosures which are reasonably necessary to:

No Ad Servers

BMT has no relationships with any ad server companies.

Links

This site contains links to the web sites of the BMT group of companies and other organisations. BMT is not responsible for the privacy practices or the changing content of third-party websites.

Security technology

BMT takes information security seriously.  BMT has made a substantial investment in the latest server, database, backup, and firewall technologies to protect our information assets. We always use industry-standard encryption technologies when exchanging data with our users. We have security measures in place in our physical facilities to help protect against the loss, misuse, or alteration of information that we have collected from you. We will maintain safeguards to help protect the security of the servers handling your personal information.

BMT email practices

When you register on our website or submit your information at a trade show or event, we will use the e-mail address you provide to send you information about our company or service offerings. You may remove your name from our mailing lists at any time by clicking on ‘subscription preferences’ or ‘unsubscribe’ at the footer of each email you receive. Alternatively, you can also email us at webservices@bmtglobal.com

Data retention

We will retain your Personal Information only for as long as we reasonably consider it necessary for achieving the purposes set out in this Privacy Policy, or for as long as we are legally required to retain it. If you have questions about applicable retention periods, please contact us.

How to Contact BMT about Information Privacy

If you have any questions about our Privacy Statement, the information we have collected from you online, or our information privacy practices on this site, please contact:

BMT Group Ltd 
1 Park Road
Teddington 
TW11 0AP
United Kingdom 
data.protection@bmtglobal.com

If you feel this site is not following its stated information privacy policy, please contact us.

What to do if you are not happy

In the first instance, please talk directly to us, so we can learn from and resolve any problem or query. You can send an email with the details of any data protection complaint to data.protection@bmtglobal.com. We will respond to any complaints we receive.

Your Personal Information rights

In certain circumstances, local privacy laws may give you rights with respect to your Personal Information, as described in more detail below.  You can also exercise your rights by contacting us.

We will handle any request to exercise your rights in accordance with applicable law. BMT may refuse or deny a request in accordance with applicable privacy laws. Additionally, depending on the circumstances and where you are located, not all the below rights may be available to you.

Your rights with respect to your Personal Information may include the following:

Withdraw consent

If we use or share your Personal Information based on your consent, you may withdraw your consent at any time. Note that withdrawal of your consent will not affect the lawfulness of our uses or sharing of your Personal Information before you withdraw your consent.

Access

You may request access to or copies of your Personal Information. You may also request what types of Personal Information we have, the purposes for which we process it, and who has received access to your Personal Information.

Correction and deletion

You may request that we correct your Personal Information if you think it is inaccurate or incomplete. You can also request that we erase or delete your Personal Information in certain circumstances.

Restrict processing

You may request that we restrict the processing of certain Personal Information.

Data portability

You may request that we provide you with your Personal Information that we obtained from you, and you can ask us to provide it to another entity.

Object

You may have the right to object to our processing of your Personal Information for certain purposes.

Lodge a complaint

If you believe we are using, disclosing, or otherwise processing your Personal Information in a way that is not in accordance with applicable law, you can lodge a complaint with the relevant data protection authority in your country.

About this privacy policy

Please check the above policies before you submit any personal data on this website. This privacy policy applies solely to the personal data collected by BMT companies.

We will amend this privacy policy from time to time to ensure it remains up to date, shows how and why we use your personal data, and reflects any new legal requirements.  Please visit our website to keep up to date with any changes. The current version will always be posted on our website.

This privacy policy was last updated on 15 June 2021.